Black Jack LLC · United States
Brand owner, website operator, primary contracting entity and the party that determines the purposes and means of processing personal data for the website and orders.
Privacy Policy
Black Jack® Privacy & Data Protection
Privacy Policy.
Black Jack LLC respects your privacy and is committed to protecting personal information collected when you visit our website, place an order, submit a personal carbon contribution for a memorial product, or interact with our services.
This Policy explains what information we collect, why we use it, how it may be shared or transferred, how long it may be retained, and the privacy rights that may apply depending on your location.
Last Updated: March 18, 2026
Black Jack LLC · United States
Privacy Summary
How Black Jack handles data
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01
Order DataUsed to process purchases, delivery, returns and support.
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02
Memorial DataHandled with additional order-specific confidentiality safeguards.
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03
Payment DataProcessed through Shopify and authorized payment providers.
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04
Privacy RightsAccess, correction, deletion and other rights may apply by location.
Privacy By Design
Personal jewelry can be meaningful. Personal data should still be handled carefully.
This Privacy Policy is intended to describe Black Jack’s practices in a way that supports applicable U.S. privacy requirements, including CCPA/CPRA where applicable, and EU/EEA GDPR requirements where applicable.
Who Is Responsible
Business Structure & Data Responsibility
Black Jack uses a U.S.-based business structure together with authorized operational, manufacturing and laboratory partners.
Operational Partners · India
Manufacturing, laboratory and operational service providers may process information on Black Jack’s behalf under contractual, confidentiality and data-protection safeguards.
Information We Collect
The information needed to run the store and fulfill your order.
01
Identity & Contact
Name, email address, phone number and customer-support contact details.
02
Order & Address
Billing address, shipping address, order details, transaction history and return requests.
03
Account & Support
Encrypted account credentials, account activity and communications with customer support.
04
Device & Usage
IP address, browser/device information, cookies and website usage or analytics data.
Payment information is processed through Shopify Payments and/or authorized third-party
payment processors. Black Jack LLC does not store full credit or debit card numbers on its own servers.
Memory Diamond Privacy
Personal carbon submissions require a different level of care.
Memorial orders can involve highly personal information and customer-submitted materials. Black Jack processes these submissions only for the applicable order, production, verification and related operational purposes.
Memorial-related information is not used for marketing or advertising without explicit consent.
EU / GDPR
Legal Basis for Processing
Processing needed to accept, manufacture, fulfill, deliver and support an order.
Processing needed for tax, accounting, regulatory, legal or compliance requirements.
Fraud prevention, security, dispute management, chargeback defense and business protection where permitted.
Marketing communications, non-essential cookies and other consent-based processing where required.
Purpose of Processing
How Black Jack uses personal information.
Process orders, manufacture or coordinate products, confirm specifications and deliver purchases.
Receive, record and verify personal carbon contribution submissions for applicable Memory Diamond orders.
Provide shipping updates, answer questions and process verified account return or support requests.
Prevent fraud, respond to chargebacks, maintain records and comply with legal or regulatory obligations.
Transaction Security
Fraud Prevention & Chargeback Protection
To protect Black Jack and its customers, transaction records may be retained and reviewed where necessary to investigate fraud, unauthorized activity, delivery disputes or chargeback claims.
01
Transaction Records
Order, payment and related transaction details.
02
Delivery Evidence
Tracking, carrier and delivery-confirmation information where available.
03
Communications
Relevant customer-service and order-confirmation communications.
04
Production Status
Documentation showing custom-order or Memory Diamond production status where relevant.
This processing may be based on legitimate interests and/or legal obligations where applicable.
Cookies & Tracking
Essential functions and optional analytics or advertising technologies.
Black Jack uses essential cookies for website functionality and may use optional analytics or advertising technologies where legally permitted or based on user consent.
Service Providers
How Information Is Shared
Black Jack LLC does not sell personal information in the traditional sense. Information may be shared with service providers when needed to operate the store, process payments, fulfill orders, deliver products, provide analytics/advertising services or comply with law.
| Recipient Category | Examples | Why Information May Be Shared |
|---|---|---|
| Ecommerce Platform | Shopify | Storefront, checkout, customer accounts, security and ecommerce operations. |
| Payment Providers | Shopify Payments, Stripe, PayPal and other enabled processors | Payment authorization, fraud screening, payment processing and transaction support. |
| Shipping Providers | FedEx, DHL, UPS, USPS and other international or destination-country carriers | Domestic and international shipment creation, customs-related delivery data where required, transport, tracking and delivery. |
| Operational / Laboratory Partners | Authorized facilities and service providers | Manufacturing, laboratory processing and memorial-order fulfillment where required. |
| Analytics / Advertising | Enabled analytics and advertising partners | Website measurement, campaign performance and marketing where consent or other legal basis applies. |
| Authorities / Professional Advisers | Government, regulators, courts, lawyers or advisers where applicable | Legal compliance, claims, disputes, enforcement and protection of rights. |
Cross-Border Processing
International Data Transfers & Retention
United States & India
Black Jack serves customers internationally. Personal information may be processed in the United States and India and may also be transmitted to payment, ecommerce, fraud-prevention or shipping providers in other countries when required to serve the customer. Black Jack uses contractual, technical and organizational safeguards for cross-border processing as required by applicable data-protection law.
Kept Only As Long As Needed
Personal information is retained for contractual fulfillment, legal compliance, dispute resolution, fraud prevention and legitimate business recordkeeping requirements. Retention periods can differ by data category and legal requirement.
Your Choices
Privacy rights may depend on where you live.
Depending on applicable law, you may have one or more of the following rights.
Request information about personal data held about you.
Request correction of inaccurate personal information.
Request deletion where the law provides that right and no exception applies.
Request portable copies of certain personal information where applicable.
Object to or opt out of certain processing where applicable law provides that right.
Privacy requests may be submitted to memorydiamond@brandblackjack.us. Black Jack may need to verify identity before completing a request.
Protection & Responsible Use
Data Security & Children’s Privacy
Black Jack uses SSL/TLS-encrypted website connections and secure third-party payment processing.
Access to customer and memorial-order information is restricted according to operational need.
Reasonable technical and organizational safeguards are used, but no system can guarantee absolute security.
The website is not intended for children under 13, and Black Jack does not knowingly collect personal data from children under 13.
Related Policies
Read the policies that work together with this Privacy Policy.
Privacy Contact
Questions about your data or privacy rights?
Contact Black Jack LLC if you want to ask about this Policy, submit a privacy request, correct account information or raise a concern about personal-data handling.
We aim to respond within 24–48 hours during published support days, although formal privacy requests may require identity verification and additional processing time.
Policy notice: Black Jack may update this Privacy Policy when its services, providers, legal requirements or data-processing practices change. Revised versions should be posted on this page with an updated effective or review date where appropriate. Nothing in this Policy is intended to reduce privacy rights that cannot lawfully be excluded.