Worldwide Shipping
Black Jack ships internationally to supported countries and regions that are enabled for checkout.
Shipping and Processing Policy
Black Jack® Shipping & Processing
From Order to Delivery.
At Black Jack, each product is crafted with care and precision. This Shipping & Processing Policy explains how orders are processed, manufactured and delivered, including timelines, shipping options and customer responsibilities.
This policy applies to purchases made through brandblackjack.us and distinguishes processing time from carrier transit time.
Last Updated: March 18, 2026 Worldwide Shipping Worldwide Delivery · U.S. Standard Shipping Free
Order Journey
How your order moves
01
Order ConfirmedPayment and order details received.
02
Processing / ProductionFinishing, quality checks or custom laboratory work.
03
Carrier HandoffUSPS, UPS or FedEx receives the shipment.
04
Tracking & DeliveryTracking activates and the carrier completes delivery.
Shipping Coverage & Fees
Worldwide shipping is available to supported countries and regions.
02
Checkout Destination Controls
A destination is eligible when the country/region is active in the Black Jack storefront and a shipping method is available at checkout.
03
U.S. & International Rates
Eligible U.S. orders can receive free standard shipping. International shipping charges, if any, are displayed or calculated at checkout.
04
Taxes, VAT & Duties
Destination taxes, VAT/GST, duties, customs or brokerage fees may apply. Checkout will show amounts when the platform supports collection; otherwise import charges may be payable by the recipient.
Current storefront markets: Black Jack’s country/region selector currently shows 28 enabled markets including Australia, Canada, the United Kingdom, United Arab Emirates, Japan, Singapore, South Korea, Hong Kong, New Zealand and multiple European countries. The exact list can change as Shopify Markets and shipping profiles are expanded. Checkout is the final confirmation that a specific destination can be served.
Processing + Transit
Estimated total delivery timeline.
Processing time and shipping transit time are separate. Transit begins only after the completed order is handed to the carrier.
Standard Jewelry · Non-Custom
6–17
Estimated Business Days Total
1–10 days Processing & handling
+
5–7 days Carrier transit
Standard jewelry processing can include quality inspection, finishing, certification verification where applicable and secure packaging.
Custom / Memory Orders
11–42
Estimated Business Days Total
1–30 days Custom production
+
10–12 days Carrier transit
Memory and person carbon–based jewelry may include carbon preparation, gemstone growth or infusion, cutting, polishing, setting and documentation.
Standard Jewelry · International
Global
1–10 Business Days Processing + International Transit
1–10 daysProcessing & handling
+
At checkoutDestination carrier estimate
International transit varies by destination, service level, customs clearance and local carrier. Use the shipping estimate shown at checkout or dispatch for the specific order.
Custom / Memory · International
Global
1–30 Business Days Production + International Transit
1–30 daysCustom production
+
At checkoutDestination carrier estimate
Memory Diamond production begins after the required sample is received and verified. International delivery time is added after production and can vary due to customs and destination-country carrier handling.
Business-day rule: Orders are processed Monday through Friday only. Transit time begins when the completed package is handed over to the shipping carrier.
Memory / Carbon-Based Orders
Sample submission affects when production can start.
For memorial and custom carbon-based orders, customers must ship the required sample within 3–5 business days and no later than 7–10 calendar days, unless otherwise confirmed in writing.
Production scheduling, laboratory allocation or mount preparation may begin after order confirmation, while the published production timeline begins after the required sample is received and verified.
Order Processing Schedule
Order cut-off time.
Orders placed Monday through Friday before 5:00 PM Eastern Time are processed on the same business day.
Orders placed after the daily cut-off are processed on the next business day.
Orders placed on weekends are processed on the next business day.
Orders placed on applicable public holidays are processed on the next business day.
Carriers & Tracking
Reliable U.S. and international carrier networks.
The carrier selected depends on destination, service availability, package value/weight, customs requirements and the applicable shipment.
USPS
USPS United States Postal Service
UPS
UPS U.S. & international parcel network
FX
FedEx U.S. & international express delivery
DHL
DHL ExpressInternational express delivery where available
INTL
Destination Postal / Courier PartnersLocal final-mile delivery partners may be used depending on destination
Track your order after dispatch.
Once your order ships, Black Jack sends the tracking number by email. Please allow up to 24 hours after label creation for carrier tracking to become active.
Delivery Support
Contact us if something looks wrong.
If a delivery issue occurs, contact Black Jack as soon as possible so the team can coordinate with the shipping carrier.
Contact us when delivery is taking longer than the estimated timeframe.
Black Jack can coordinate with the carrier to investigate a missing shipment.
Contact support promptly if the item arrives damaged and preserve the packaging where possible.
Contact us if tracking is incorrect, does not update or appears inconsistent with delivery status.
Depending on the verified situation, Black Jack may provide a replacement, reshipment or refund in accordance with the applicable order circumstances and policies.
Customer Responsibilities
Accurate delivery information matters.
01
Correct Address
Customers are responsible for entering a complete and accurate shipping address at checkout.
02
Outdated Details
Delivery failures caused by incorrect, incomplete or outdated address information supplied by the customer may not be Black Jack’s responsibility.
03
Carrier Handoff
Once dispatched, physical transport and delivery operations are performed by the selected carrier and, for some international shipments, its destination-country delivery partner.
04
Contact Quickly
If you notice a shipping-address or tracking issue, contact Black Jack as early as possible.
05
International Customs
International customers are responsible for providing information reasonably required for customs clearance and for import charges not collected at checkout, unless the order expressly states otherwise.
Related Policies
Other order terms that may apply.
Shipping Support
Need help with a shipment, tracking number or delivery?
Contact Black Jack with your order number and tracking number where available. For delivery damage, include clear photos or video where relevant.
Black Jack aims to respond within 24–48 hours during published support days.
Timing notice: All delivery estimates are estimates rather than guaranteed delivery dates. Processing, custom production, sample verification, carrier scans, holidays, weather, service disruptions or other circumstances can affect the actual timeline.